Return & Refund Policy

At Atharv Enterprise, we carefully inspect and pack our artificial flowers and floral décor products before dispatch.

No Return or Exchange

We generally do not accept returns or exchanges for products purchased from our online store.

Once an order has been placed and dispatched, it cannot normally be returned or exchanged due to a change of mind, personal preference, colour preference, size preference or any other reason unrelated to a product issue.

Damaged, Defective or Wrong Product

If you receive a product that is:

• Damaged during delivery

• Defective

• Different from the product you ordered

• Missing from your order

please contact us as soon as possible after delivery.

To help us resolve the issue, please provide:

• Your order number

• Clear photographs of the product

• Photographs of the packaging

• A short description of the issue

• An unboxing video, if available

We will review the issue and, where applicable, provide an appropriate resolution such as a replacement or refund in accordance with applicable law and our assessment of the issue.

Reporting a Problem

Please contact us at:

Email: atharventerprise47@gmail.com
Phone: +91 9399603293

Please report any damaged, defective or incorrect product as soon as possible after delivery so that we can investigate the issue promptly.

Refunds

If a refund is approved, the refund will be processed using the applicable payment method and within the applicable processing timeframe.

Refund eligibility is subject to verification of the reported issue and applicable consumer-protection laws.

Important

We recommend that customers carefully check the product description, images and specifications before placing an order.

This policy does not limit any rights available to consumers under applicable law.